Sigler Communications, Inc.

	Expertise


	Environmental Communications
	Known as one of the premier environmental communications firms in the Rocky Mountain region, Sigler Communications has successfully managed communications, community relations and public involvement programs for dozens of environmental sites throughout the U.S., Canada and Europe. Our experience encompasses the continuum of services needed to develop and implement a successful communications program — from interviewing stakeholders for communications/community involvement plans to developing written materials to organizing public meetings. Our team's knowledge of the regulatory arena, and common community concerns and issues, are extremely beneficial to our clients. Our programs include strategies to address health concerns, real estate impacts, land reuse and other issues specific to remediation sites. We are skilled risk communicators and experts in translating highly technical concepts to lay audiences, including multi-ethnic audiences. We often work in team settings with environmental engineering firms, attorneys, regulators and others to provide the imperative communications link in the process. A well-informed community and satisfied stakeholders create a more effective and efficient remediation process. Environmental Communications Experience: Nuclear Waste Disposal and Cleanup Air Issues (Clean Air Act, Title V) Asbestos Cleanup/Abatement Brownfields/Land Use/Reuse Hazardous Waste Cleanup Sites (CERCLA, RCRA and Superfund) Health Studies Lead Cleanup / Abatement Mine Siting, Educational Programs and Environmental Cleanup Product Health and Safety Issues Vapor Intrusion - Indoor Air Testing Water Contamination/VOC Groundwater Plumes Water Quality, Safety, Conservation and Research Environmental Communications Clients: Colorado Department of Public Health and Environment's Rocky Flats Health Study Brown Shoe Company — Redfield Site United Technologies Corporation (US, Canada and Europe) Hamilton Sundstrand Pratt & Whitney Carrier Corporation Newmont Mining Corporation American Water Works Association Research Foundation Metro Wastewater Reclamation District ASARCO Rocky Mountain Steel Mills Molycorp Texas Instruments National Mining Museum and Hall of Fame EPA Region 8 ATK Alliant Techsystem

	Healthcare Communications
	With more than 20 years experience in healthcare communications, our team has assisted dozens of hospitals throughout the country with their internal and external communications needs. Our breadth of experience encompasses the entire continuum of healthcare services including communications to employees, patients, third-party payers and physicians. We design marketing and public relations programs to promote in- and out-patient services, preventative health and wellness programs. In addition to helping people communicate about human medicine, we have a vast amount of experience in veterinary animal healthcare. Our proven internal communications and change management communications efforts assist healthcare organizations and hospitals launch and communicate important internal programs and initiatives as well as new services. Our external communications support includes crisis management and planning, media relations, event management and marketing communications support. We understand today's HIPPA regulations, and how they relate and affect marketing and public relations efforts. Healthcare Communications Experience: Hospital strategic communications planning Hospital marketing communications Media relations (trade and consumer) Crisis communications and planning New hospital launch/grand openings Internal communications Media and spokesperson training Implementation of national systems Information technology communications Healthcare Communications Clients: Catholic Health Initiatives Exempla Healthcare (St. Joseph Hospital, Exempla Good Samaritan Medical Center, Lutheran Medical Center) Presbyterian St. Luke's Medical Center Omni Eye Service St. Vincent Hospital Poudre Valley Hospital The Children's Hospital The American College of Veterinary Internal Medicine The American College of Veterinary Surgeons The American Animal Hospital Association

	Trade Associations/Agencies
	Sigler Communications works with a variety of national and professional trade associations and agencies in the capacities of marketing, promotion, issues management, public and media relations. We assist trade associations in attracting and retaining members, promoting their profession, as well as enhancing awareness and advocacy for their industry. Trade Associations/Agencies Experience: Media relations (local and national) Media and spokesperson training Strategic planning and communications Member research Collateral development Web sites Trade show support Trade Associations/Agencies Clients: American Animal Hospital Association American College of Veterinary Internal Medical American College of Veterinary Surgeons Associated Landscape Contractors of Colorado American Water Works Association Research Foundation Leadville Tourism Board LMC Community Foundation Metro Wastewater Reclamation District Colorado Department of Public Health and Environment US Fish & Wildlife Service

	Community Relations & Social Responsibility
	Community relations requires two-way communications with key audiences, and in many cases, a commitment to incorporate stakeholder input into the decision-making process. Sigler Communications has planned and implemented dozens of successful community involvement programs across the country. Stakeholders are actively included in the process through community advisory boards, ongoing research, public meetings and other forums. To assist companies and organizations in communicating their social responsibility programs and records, Sigler Communications researches and writes corporate social responsibility reports. Sigler works with companies to ensure reports follow social responsibility guidelines established by the international Global Reporting Initiative (GRI) to report on the economic, environmental, and social dimensions of their activities, products and services. We have worked with businesses located worldwide to capture, analyze and report social responsibility initiatives. Community Relations & Social Responsibility Experience: Stakeholder research and communications audits Community relations/public involvement plans Public meetings Facilitating community advisory boards Web sites Community hotlines Social responsibility report development Media and spokesperson training Newsletters Community Relations & Social Responsibility Clients: Newmont Mining Corporation Brown Shoe Company Colorado Department of Public Health and Environment Molycorp United Technologies Corporation Hamilton Sundstrand Carrier Corporation Pratt & Whitney Metro Wastewater Reclamation District ASARCO Texas Instruments

	Strategic Planning and Counsel
	The success of any communications program is dependent upon the ability to set course and follow a well conceived plan-of-action. We assist in developing short and long-term plans, budgets and timelines. As part of the planning process, we work with clients to select and hone the right messages for various audiences. Technical information is distilled into simple, clear ommunications appropriate for a variety of audiences.

	Regulatory Relations
	Our team’s knowledge of the regulatory arena and common community concerns and issues aids our clients with their regulator relations. We bring a strong reputation in the regulatory community and positive pre-existing working relationships that help facilitate a bridge between our clients and regulators. Marion Galant, who recently joined our team, served as the public involvement/communications manager of the Colorado Department of Public Health and Environment’s Hazardous Waste Division for 17 years. Our collective experience in dealing with NGOs, special interest groups, and activists with varying agendas provides us with tools and techniques that have been used to successfully diffuse opposition. In situations where clients need to interface with regulators on communication issues, we have a strong track record working with regulatory public information officers to ensure we reach common ground and agreement upon how to best communicate with stakeholders.

	Media Relations & Publicity
	Through our knowledge of the media market and relationships with reporters, specifically those covering the business and health beats, we are able to provide our clients valuable insight when reacting to inquiries or proactively placing a story. In addition to developing media advisories and news releases, we provide media training, message development and editorial board briefings. Crisis Communications Working on a number of high-profile projects in the healthcare, environment and education arenas contributed to our expertise in crisis communications. We develop crisis plans and programs designed to communicate with all stakeholders including employees, families, customers, shareholders, vendors, community members, elected officials, regulators and the news media in a timely and strategic manner. Risk Communication Risk communications involves effectively communicating about the risk itself, while taking into account the public outrage that accompanies it. It involves appropriately putting the risk into context for the public without trivializing or exaggerating the true threat. Difficulties in risk communications arise when the public and scientists and regulators all have a different perception of what constitutes an actual risk. Sigler Communications has extensive expertise in communicating risk to employees, neighbors, the public and the news media. The firm has used a variety of methods to communicate risk including “exposure scenarios,” appropriate comparisons and statistics. We work closely with toxicologists to accurately communicate health related information. Graphics and other visual materials are developed to aid in the communications.

	Public Meetings
	Public meetings are one of the most effective ways to solicit two-way communications with affected communities. Sigler Communications assists companies with the planning and implementation of public meetings. We work with companies to develop the best format to meet its communications objectives. From traditional public meetings to open houses to hybrid formats, we work with companies to develop the most effective meeting format. Planning assistance also includes identifying the best meeting times and venue. Written materials, presentation outlines and materials, poster and graphics are developed. We work with the client to determine staffing and train personnel who will be representing the company and its consultants. Evaluation methods are put in place to develop meeting effectiveness.

	Collateral Materials/Videos/Multi-media Presentations/Audio Visual Support
	Strong writing skills and experience in graphic design and production management give our clients well-crafted, attractive and cost-effective communication pieces. In addition to printed pieces, such as newsletters, fact sheets, brochures and annual reports, we produce a wide variety of videos and other AV materials. Our videos and multi-media presentations incorporate the latest advances in graphics and videography to compete with the highly professional images the public receives through the mass media on a daily basis. The public has grown increasingly discerning about the quality of video productions. We work with each client to develop the appropriate video concept, creative treatment and script. Expertise in design, production and videography allow us to craft professional presentations to fit any budget. We also have expertise developing multi-media presentations that incorporate video, still photos, text and interactive components.

	Real Estate Tracking/Communications
	Questions about effects to property values are one of the key concerns of neighbors and communities that are affected by environmental contamination. Sigler Communications has developed a tracking system that allows companies to look at the impact to real estate and report that information to the community. Additional tools such as indemnification agreements for buyers, written materials and realtor outreach are used to help communicate information about property values.